In the past, it would often take an hour for a travel agent and airline representative to reserve a seat on an airplane due to paperwork and manual labor. Thankfully, those days are long gone. Airline ...

Flyr, Amadeus, Sabre and Travelport are moving to transition airlines beyond legacy technology to more flexible "offer and order management" systems. Shopping carts are a a key feature for flexibility ...

Bookings systems at American Airlines were down for a considerable portion of Monday. First reports of a systems outage began emerging late in the morning (east coast time), and systems appeared to ...

A 101-year-old woman says American Airlines keeps getting her age wrong. She says the computer can't process that she was born in 1922, not 2022. Airlines have increasingly adopted computerization ...

If you’ve ever spent some time on an airline’s website or a booking site, playing with dates, seat choices, and other logistics, you’ve probably seen a little graphic showing you that X number of ...

This system now serves as the core reservation platform, connecting websites, the mobile app, loyalty programs, kiosks, and ...